is a service Computer Technical Support (hardware, software, networks , communications) that will cover every need daily support of small and medium enterprises, with the quality and efficiency of a corporate service. For companies with high frequency on-site support requirements.
What is included?
- unlimited technical support on site for one year. receive the visit of a technical expert in their offices as often as necessary without additional cost.
- Help Desk; unlimited telephone care through our "Support Center" for a year.
- unlimited consultation and advice for an entire year.
- unlimited remote technical support telephone for a year.
- remote technical support via unlimited internet throughout the year. Priority
- care cases and guaranteed time.
- Special discounts on services and computer products.
SMEs The unlimited plan will provide immediate advice:
- fixing any questions or problems in the use of computer equipment, servers and their programs.
- Installation and configuration of equipment.
- identify hardware failures.
- Troubleshoot network connectivity and Internet connection.
- Acquisition of new equipment or systems.
- better usage computer and peripherals.
- make the most computer programs.
- safe internet surfing. Support
- information.
- prevent or eliminate viruses.
offer support :
- Personal Computers: desktop or portable (multi).
- server under Windows Server
- Peripherals: printer, scanner, digital camera, CD burner, etc..
- OS: Windows (All versions).
- Computer programs: MS Office, antivirus, e-mail applications, Internet browsers.
- Hours: 8:30 a.m. to 5:30 pm. Monday through Friday.
- For businesses with up to 25 computers.
And receive preferential prices:
- Sales of products and spare parts directly from our suppliers.
- Installation of equipment, software or network cabling.
- Implementations and new settings.
Monthly Price: Bs.F. 1490.00
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