is a service Computer Technical Support (hardware, software, networking, communications) that will cover the daily support needs of small and medium enterprises, with quality and efficiency of a corporate service. Recommended for businesses with frequent needs support in place, between 1 and 2 weekly visits .
What's Included?
- Site Support: Sixteen (16) hours no additional cost. 40% discount (60 Bs, 00 per hour ). "The more competitive the market price."
- Unlimited Phone Support Remote for a year at no additional cost .
- Remote Technical Support unlimited Internet for a year no additional cost.
- 15% Discount "Support Site" additional (Bs.F.85, 00 x hour).
- Help Desk: Telephone service Unlimited through our "Support Center" for a year.
- unlimited consultation and advice for an entire year.
- Priority Care of your support requests.
- special discounts on services and computer products .
SMEs Premium Plan will provide immediate advice:
- fixing any questions or problems in the use of computer equipment and programs.
- Installation and configuration of equipment.
- identify hardware failures.
- Troubleshoot network connectivity and Internet access.
- Acquisition of new equipment or systems.
- Make better use the computer and its peripherals.
- Maximizing the software.
- Surfing the Internet.
- Supporting information.
- prevent or eliminate viruses.
offer support:
- Personal Computers: desktop or portable (multi).
- Peripherals: printer, scanner, digital camera, CD burner.
- OS: Windows (all versions).
- Computer programs: MS Office, antivirus, e-mail applications, Internet browsers.
- communications equipment (routers, switches, wireless) .
- Hours: 8:30 a.m. to 5:30 pm. Monday to Friday.
Monthly Price: Bs.F. 960.00
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